Privacy policy

Draft for review. Fields in amber are placeholders to fill before launch. Last updated 7 October 2026.

This policy explains how ADD-LEGAL-ENTITY-NAME ("WIT", "we") handles personal data collected through washintime.com, the booking chat and our studios.

What we collect

• Booking details you give us: name, mobile number, car model, studio, slot and answers in the booking chat.
• Franchise applications: name, mobile, email, city, budget range, space, experience and your message.
• Technical data: pages visited, the ad or link that brought you (UTM tags), device and approximate location from your IP address.
• Payment confirmations from Razorpay. We never see or store your card or UPI details.

How we use it

• To book, confirm and remind you about your visit, and to contact you on WhatsApp or phone about it.
• To run our studio software (bookings, invoices, service history).
• To measure our ads, including the Meta pixel on booking pages.
• To review franchise applications.

Who we share it with

Service providers who run the site and payments for us: Cloudflare (hosting and storage), Razorpay (payments), Meta (ad measurement), WhatsApp (messages you choose to send). We do not sell personal data.

How long we keep it

Booking and lead records are kept for up to 12 months after your last interaction, longer where tax or accounting law requires.

Your rights

You can ask to see, correct or delete your data, or withdraw consent for marketing messages, under the Digital Personal Data Protection Act, 2023. Write to ADD-CONTACT-EMAIL.

Grievance officer

ADD-GRIEVANCE-OFFICER-NAME, ADD-CONTACT-EMAIL. Registered address: ADD-REGISTERED-ADDRESS.